Hope is Coming to New Mexico
988: The 24/7 Lifeline for Emotional, Mental or Substance Misuse Starts July 16
How it Works
CALL
People who call 988 are given three options:
- Press 1 to connect with the Veterans Crisis Line
- Press 2 to connect with the Spanish Subnetwork
- Remain on the line and be connected to a local crisis center; if local crisis center is unable to answer, the caller is routed to a national backup center
TEXT OR CHAT
People who text “TALK” to 38255 are currently connected to crisis centers equipped to respond to texts. Chat is available through the Lifeline’s website: https://suicidepreventionlifeline.org/chat.
Reasons to Call 988
- Worried about your safety or someone you know.
- Having a hard time managing strong emotions.
- Feeling hopeless, confused or angry.
- Worried about alcohol or drug use (substance use).
- Need information or referrals for local community services.
- Have something on your mind that you want to talk over with someone outside of current situation.
- Service member or veteran and their families in need.
This training is for members of the LGBTQ+ community as well as folks who serve the LGBTQ+ community. The purpose is to orient attendees to the 988 Crisis Now system and to increase overall community awareness of 988 Crisis Now. Attendees will receive information on 988, specific to LGBT communities, as well as more general 988 information.
How is 988 different from 911?
A behavioral health crisis needs a behavioral health response. 988 was established to improve access to crisis services in a way that meets our country’s growing crisis behavioral health care needs. 988 will provide easier access to related behavioral health crisis resources, which are distinct from 911 (where the focus is on dispatching Emergency Medical Services, fire and police as needed).
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